Post: Russian banks do not plan to massively disable transfers at ATMs

A Sberbank customer enters a pin code into the ATM. archive photo

Russian banks will not largely close transfers at ATMs, despite low demand

MOSCOW, December 16 – RIA Novosti. A survey by RIA Novosti showed that despite the relatively low customer interest in this service, Russian banks are not yet planning to massively refuse money transfers via ATMs.

Earlier on Thursday, a RIA Novosti correspondent learned that Sberbank has disabled the transfer of funds to other banks via ATMs, now you can only do this yourself in Sberbank Online. RIA Novosti’s call center announced that it is no longer possible to perform this transaction via ATM. The bank’s website also indicates only two ways to transfer money to a card for a client of another credit institution – through the application and web version of Sberbank Online.

“At VTB, remittance service to third-party banks is fully available through self-service devices. Along with an online bank, it allows customers to quickly make remittances in the way that is most convenient for them,” the credit institution said.

ATMs of Russian Standard Bank have the ability to make transfers to another bank both in cash and from cards, including cards of third-party banks. Although such transfers are also available to customers in a mobile bank, they do not plan to refuse such a service at ATMs in the near future. Moscow Credit Bank also has such a service, but they state that customers’ interest in it is decreasing. “Our estimations are that people prefer to transact remotely over self-service devices,” the ICD said.

You can also transfer money through a self-service device at Novikombank, MTS Bank, Uralsib, Promsvyazbank and Zenit Bank. Representatives of the last three organizations also noted that customers’ interest in this service is moderate: After all, the main remittance tool is an online bank. The press services of Sovcombank and Alfa-Bank reported that they do not have such transfers.

Source: Ria

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